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Context Help

If you get lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each page. A context menu will appear. It offers comprehensive info about all the operations that you can perform on the given page. Each popup appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge variety of video tutorials demonstrating how to use our web hosting Control Panel. They're created for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a gaze at our extensive Frequently Asked Questions section, which contains questions asked by actual individuals and provides practical solutions. We constantly "revamp" our Frequently Asked Questions database with new articles in an attempt to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of client support engineers available 24-7-365 and ready to assist you with any problem. Each support ticket you submit will be responded to in less than sixty minutes (the average trouble ticket response time is about twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 248940

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com